At WorkWeek, we’re committed to keeping our billing process transparent, predictable, and simple. This document provides an overview of our monthly billing cycle to help you understand each step, from initial setup to monthly invoicing. Our goal is to ensure you have all the information needed to manage your account with ease.
Collecting Billing Information During Activation
During activation, we gather essential billing information to set up your WorkWeek billing profile. Using a digital Typeform, we collect the following details to ensure invoices are accurate and tailored to your company’s needs:
Billing Based on Active Employees
WorkWeek’s monthly billing is based on the number of employees actively listed on your company’s dashboard. This ensures that your invoicing accurately reflects your current workforce needs. For further information on the pricing tier that your company falls under, please refer to our companion document, “Breakdown of Pricing Categories.”
Profile Setup and Invoicing
After we collect these details, we create a secure billing profile for your company. This profile allows us to generate and send invoices automatically on a monthly basis, starting immediately after any free trial period.
Monthly Invoice Timing and Payment Due Dates
To keep billing straightforward and consistent:
A Clear, Transparent Billing Process
Our billing system is designed to make invoicing smooth and hassle-free. With this monthly schedule, you have clear expectations and reliable timelines to manage payments efficiently.
We hope this document provides clarity on our invoicing and monthly billing process. Should you have any questions, want to learn more about our pricing structure, or require specific billing support, please don’t hesitate to reach out to our support team.
→Next Page: Invoice Structure and Payment Methods
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