Learning path: Customer setup — Learning path
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Use the named contact in your signed agreement or current onboarding handover.
Your Commercial Schedule names the Customer Success Manager. Use that record and your current handover for the person responsible for your account.
For urgent or medium-urgency help, follow Support Channels Guide. For contractual notices, email [email protected], copying the named Customer Success Manager.
The old directory below names individuals and contains conflicting phone numbers. Their current coverage, sales routing and Megan's fallback have not all been verified. Do not assume a person is covering an account from this historical directory alone.
Next source needed: current support/cover directory; tracked in ‣.