At WorkWeek, we’re dedicated to making your onboarding journey seamless and personalised. Here’s a breakdown of the key contacts who will assist you throughout each stage, along with their contact details so you’ll always know who to reach out to and what to expect.
During the initial exploration phase, before booking a demo, you’ll connect with our WorkWeek Sales Team. Our CEO Niven, or our Brand Architect Dylan will be your primary point of contact, ready to answer any preliminary questions about WorkWeek, discuss how our platform can meet your needs, and guide you through setting up your demo.
Once your demo is scheduled, you’ll be working with WorkWeek’s Founder & CEO, Niven Poleman. Niven will lead the demo to showcase the platform’s key features, focusing on how WorkWeek can streamline your time-tracking and payroll processes. He will also coordinate the activation of your WorkWeek account, ensuring you’re set up and ready to go.
After your account activation, Megan Oosthuizen, our Customer Success Manager, will become your main contact. Megan is here to support you throughout the onboarding phase and beyond. From questions about features to guidance on using WorkWeek’s tools, Megan is available to ensure you make the most of our platform.
For any immediate or additional support needs, you can also reach our WorkWeek Support WhatsApp Line. This channel is staffed by the WorkWeek team, ready to help with general inquiries, troubleshooting, or urgent questions.
We’re here to make your onboarding experience as smooth as possible and ensure that WorkWeek becomes a valuable asset for your operations. Please don’t hesitate to reach out to any of us – we’re always just a message away!
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