For Employers/Admin Dashboard Users

The Organisation Pin is a critical part of ensuring employees’ app access is connected to your company’s dashboard. Here’s how to find and share it:

1. Locate the Organisation Pin:
   • Log in to your Admin Dashboard.
   • Click on the "Mobile App" section.
2. Generate the WhatsApp Message:
   • This feature creates a pre-written message for your team.
   • The message includes:
     • Download links for both the Apple App Store and Google Play Store.
     • Your unique 5-digit Organisation Pin.
3. Share the Pin with Employees:
   • Forward the message via WhatsApp, or copy and share the information using another communication tool.
   • Advise employees to use the Organisation Pin when logging into the app for the first time.
4. Monitor Employee Setup:
   • Ensure employees successfully connect to your dashboard by logging in with the Pin.
   • If any issues arise, direct them to WorkWeek Support or assist them with troubleshooting.

For Employees

The Organisation Pin connects your WorkWeek Mobile App to your company’s dashboard, so your time entries are tracked correctly. Here’s how to get started:

1. What is the Organisation Pin?
   • It’s a unique, 5-digit code provided by your employer.
   • You’ll need it to log into the WorkWeek Mobile App for the first time.
2. How to Get the Organisation Pin:
   • Your employer will share the Pin along with download links for the app.
   • Typically, they’ll send this via WhatsApp or another messaging platform.
3. Entering the Pin:
   • Once you’ve downloaded the app, open it and enter the Organisation Pin when prompted.
   • This links your clock-in data to your company’s dashboard.
4. Need Help?
   • If you haven’t received the Pin, contact your employer or manager.
   • For technical issues, reach out to WorkWeek Support.

←Previous Page: How to Download the WorkWeek Mobile App

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