Learning path: Billing & Pricing — Learning path
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Next: Go Live dates and extensions
Start with the agreed Go Live period.
The current agreement offers a 2-, 4- or 6-calendar-week Go Live period, selected in the Commercial Schedule. The Go Live fee is due before onboarding; onboarding may be postponed until payment clears.
Use the scheduled start, end and guarantee deadline. The old “14-day free trial” title does not establish the current offer or access to every feature.
The subscription starts automatically on the calendar day after the Go Live end date unless cancellation reaches WorkWeek by that end date. No extra approval, meeting or invoice is needed to trigger that start.
For extensions, read Go Live dates and extensions. For refunds, read Go Live fee refunds.
Source: WorkWeek Go Live & Subscription Agreement, checked October 12, 2026. For a customer-specific answer, use their signed Commercial Schedule and any later written amendment accepted by both parties. Older wording below is retained for history, not a current offer.