Our 14-day free trial is crafted to give you an unrestricted and supportive introduction to the WorkWeek platform. Here’s an overview of the trial timing, limitations, and any options for extension.

1. Trial Start and End Dates

• Starting Point: The free trial begins once your onboarding session is complete and you receive your dashboard login details. Once these are sent, the 14-day period starts, allowing you to immediately begin exploring all features.
• Ending Point: The trial ends exactly 14 calendar days from the start date, giving you a full two weeks to evaluate WorkWeek at your own pace.

2. Limitations and Access

• Full Access Throughout the Trial: WorkWeek’s free trial includes unrestricted access to all platform features, letting you experience every tool and function as a live customer would. This approach enables a comprehensive evaluation of WorkWeek’s potential impact on your operations.

3. Extensions and Custom Start Dates

• Adjustable Start Dates: If you need time to prepare before starting the trial, WorkWeek can adjust your trial start date to suit your schedule. Simply let us know if you would like a specific start date following onboarding.
• Flexible Extensions: We understand that sometimes more time is needed to complete your assessment. In these cases, reach out to your WorkWeek contact to discuss extension options—our team is here to make sure you have ample time to experience WorkWeek.

Our trial period is built to offer flexibility, full access, and continuous support, so you can evaluate WorkWeek in a way that works best for you and your team.

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Navigation

Onboarding

• Onboarding Overview
• Importing Employee Data
• Dashboard Setup
• Shift and Rule Configuration

Billing & Pricing

• Price Tiers Overview
• Free Trial Details
• Setup Fees
• Invoicing & Billing Cycles
• Refund & Cancellation Policy

Support Channels

• Support Channels Guide
• Response Time & Escalation
• Self Service Resources
• Service Level Agreements (SLAs)
• Feature Requests

System Compatibility

• Compatible Devices
• Device Recommendations

Dashboard Overview

• General Navigation
• Timesheets
• Shift Verification
• Reports
• Employees
• Sites
• Settings

Mobile App

• Downloading The Mobile App
• Offline Mode and Data-Free Capabilities

Time & Attendance Management

• Clocking In and Out
• Handling Missed Clock Ins

FAQs

• Troubleshooting Missed Clock-Outs
• Troubleshooting Common Clock-In Issues </aside>