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The Auto Clock-Out feature in WorkWeek is designed to ensure accurate timekeeping by automatically clocking out employees at a predetermined time if they haven't done so by the end of their shift. This feature runs at 23:45 each night to identify any open shifts and closes them with the selected clock-out time. This process helps avoid discrepancies in timesheets and prevents unintentional payroll errors, like paying for overtime that wasn't actually worked due to a missed clock-out.
With Auto Clock-Out, both employees and employers benefit from streamlined operations and a smoother payroll experience, removing the risk of accidental errors while respecting everyone's time and efforts.
When Auto Clock‑Out runs at 23:45 each night, it finds any shifts that have a clock‑in but no clock‑out and inserts an automatic clock‑out time. Occasionally, employees who forgot to clock out will open the app the next morning, notice their name isn’t on the clock‑in list, and attempt to clock out on their phone so they can re‑clock in. In these cases, there is no “open shift” to attach the clock‑out to because the system (or an administrator) has already closed the shift. As a result, the extra clock‑out event:
This behaviour is by design to prevent duplication of shifts. To avoid confusion, instruct employees who missed a clock‑out to simply clock back in for their new shift. Administrators can always correct or merge the shifts manually if needed.
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