Auto Clock-Out in Site Settings

The Auto Clock-Out feature in WorkWeek is designed to ensure accurate timekeeping by automatically clocking out employees at a predetermined time if they haven't done so by the end of their shift. This feature runs at 23:45 each night to identify any open shifts and closes them with the selected clock-out time. This process helps avoid discrepancies in timesheets and prevents unintentional payroll errors, like paying for overtime that wasn't actually worked due to a missed clock-out.

Key Benefits:

Accuracy in Time Tracking: Auto Clock-Out ensures that shifts end at the correct time, maintaining consistency in employee work hours.
Prevents Payroll Discrepancies: By automatically closing shifts, the system avoids accidental overtime pay, ensuring fair compensation for actual hours worked.
Convenience for Both Employees and Employers: This feature acts as a safety net, catching any missed clock-outs without placing blame on either party. It fosters a more accurate and trustworthy payroll process without additional manual corrections.

With Auto Clock-Out, both employees and employers benefit from streamlined operations and a smoother payroll experience, removing the risk of accidental errors while respecting everyone's time and efforts.

What happens if an employee clocks out after Auto Clock‑Out has already closed their shift?

When Auto Clock‑Out runs at 23:45 each night, it finds any shifts that have a clock‑in but no clock‑out and inserts an automatic clock‑out time. Occasionally, employees who forgot to clock out will open the app the next morning, notice their name isn’t on the clock‑in list, and attempt to clock out on their phone so they can re‑clock in. In these cases, there is no “open shift” to attach the clock‑out to because the system (or an administrator) has already closed the shift. As a result, the extra clock‑out event:

Is stored in the database for audit purposes but does not appear on the Timesheets page, since there is no associated open shift.
Will show on internal dashboards used by the WorkWeek Team, but the employees and administrators will not see it in the standard timesheet view.

This behaviour is by design to prevent duplication of shifts. To avoid confusion, instruct employees who missed a clock‑out to simply clock back in for their new shift. Administrators can always correct or merge the shifts manually if needed.

←Previous Page: Creating a New Site in WorkWeek

Navigation

Onboarding

Onboarding Overview
Importing Employee Data
Dashboard Setup
Shift and Rule Configuration

Billing & Pricing

Price Tiers Overview
Free Trial Details
Setup Fees
Invoicing & Billing Cycles
Refund & Cancellation Policy

Support Channels

Support Channels Guide
Response Time & Escalation
Self Service Resources
Service Level Agreements (SLAs)
Feature Requests

System Compatibility

Compatible Devices
Device Recommendations

Dashboard Overview

General Navigation
Timesheets
Shift Verification
Reports
Employees
Sites
Settings