Welcome to the WorkWeek Academy! All our information on how to use WorkWeek, what to expect during your onboarding process, billing, and frequently asked questions can be found here.
Key Contacts During Onboarding
Field Requirements and Templates
Defining Work Hours, Break Times, and Overtime Rules
Breakdown of Pricing Categories
Free Trial Dates, Limitations, and Extension Options
What It Covers and Why It Matters
Refundable Setup Fee – Policy & Guidelines
Monthly Billing Cycle Overview
Invoice Structure and Payment Methods
Service Cancellation and Refund Policy
Escalation Procedure for Urgent Matters
Video Tutorials and Walkthroughs
Service-Level Agreement (SLA) Overview
Submitting Feature Requests to WorkWeek
From Idea to Feature: The WorkWeek Process for Feature Development
Minimum Operating System (OS) Requirements for WorkWeek
Recommended Devices for Optimal Performance
Navigating the WorkWeek Dashboard
How to Add a Shift in WorkWeek
How to Edit a Shift in WorkWeek
Bulk Editing Shifts in WorkWeek
Adding an Employee in WorkWeek
Editing Employees in WorkWeek (Individual & Bulk)
Archiving and Restoring Employees in WorkWeek
Uploading and Managing Employee Documents in WorkWeek
Creating a New Site in WorkWeek
Auto Clock-Out in Site Settings
Time Adjustments: Auto Time Adjustments
How to Download the WorkWeek Mobile App
How to Find and Use the Organisation Pin
How to Use Offline Clock-In with the WorkWeek Mobile App
Data-Free Mode: A Smarter Way to Stay Connected
Syncing Offline Data When Reconnected
WorkWeek App User Guide: Clocking In and Out
Process for Correcting Missed Entries in WorkWeek
Best Practices for Accurate Clock-Ins